Meet the business - Vodafone

Meet the business - Vodafone

We recently spoke to Joshua, Vodafone's Manager at the store at Orchard Centre, Didcot which opened in 2021. We wanted to meet the business and find out more. Here's what Joshua had to say to us:

  1. What factors led the team to open a Vodafone store at the Orchard Centre in Didcot?

The store at Didcot is one of Vodafone’s franchised, locally owned businesses. Didcot was chosen as there are a lot of opportunities there, with plenty of housing nearby. It’s the first time that Vodafone has been in Didcot. The franchisee also owns the Abingdon branch, so footfall comes from there too.

  1. Which has been the most popular of your products/services since you opened and how does this compare to other similar stores?

The iPhone range has been most popular (all models), it makes up 60-70% of the business and there have been some good offers for Black Friday and pre-Christmas.

  1. What does your day-to-day job involve?

I open the store, carry out the compliance paperwork, brief the team, organise the store cleaning (this is very important in order to keep staff and customers as safe as possible during the pandemic), and, of course, get involved on the shop floor.

  1. What is your favourite part of the job?

The challenge of having particular targets…and then achieving them.

  1. What has been your biggest achievement in the last year?

A personal one…starting to bring up a baby son.

  1. Which social media channel has benefitted your business the most, and why?

We don’t use social media locally, it’s a rule by Vodafone for franchised businesses.

  1. What is the strangest thing that you have been asked for at Vodafone?

There hasn’t really been anything yet. Probably so far, it’s being asked where the competitive mobile phone stores are!

  1. If you had to describe yourself in 3 words, what would they be?

Respectable, friendly, and fair.

  1. What would a perfect day look like for you?

A day off with family as I’ve been so busy at work recently. Also, at work, to sell as many phones as possible.

  1. Which superpower would you like to have, and why?

The ability to slow down time as it goes by so quickly, or to stretch the day out!

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